FAQS

1. What is Virgin Hair?
Virgin hair is completely unprocessed with its cuticles intact and running in the same direction. Which prevents tangling and is a more healthier long lasting hair. Has not under gone any chemical process such as dye, perm, or exposed to any harsh agents. All of our virgin hair is from one donor and is not mixed.

2. How Much hair is in one bundle and how much do I need?
There are 3.5oz in each bundle. For a full head approximately 3 bundles are needed. (8oz does a full head). For a fuller look we suggest 4 bundles.

3. How will I receive my package? How long is shipping?
United States Postal Service (USPS).

Standard Shipping (5-10 Business Days)
24-48 hour payment verification
4-7 Business Days Package gets delivered if no delay.

Express Shipping (2-6 Business Days)
24-48 hour payment verification
3-4 Business Days Package gets delivered if no delay.

Overnight Shipping (When Available)

International Shipping
International: 7-14 Business Days

4. Will I experience shedding?
As with any natural hair, your Virgin Extensions will have some normal expected shedding. To minimize shedding, it is recommended to seal your wefts.

5. What color are the bundles?
Because the hair is 100% natural and unprocessed, it will come in its natural color 1b.

6. Can I dye my Virgin Extensions?
Absolutely, adding color to your virgin hair extensions is best customization! However, if you are using virgin hair for the first time and are not familiar with the coloring process you should consider having it done professionally.

7. How do I care for my extensions? Care for your virgin hair as you would your own hair. Make sure you wash and condition it. It is also recommend to do a co-wash at least once a week. Let hair air dry or for hair with a curly pattern twist of braid to define curl.

8. Do you offer Whole Sale? Yes we do. Whole sale is considered 10 or more bundles.

9. What is your Return Policy? Due to the nature of our products, all sales are FINAL. There is NO RETURNS, NO EXCHANGE, NO CANCELLATIONS.

10. Is there a contact information? Yes 
Please feel free to contact us via text or phone at 732-305-0709. You can Email us at kiannashair@gmail.com